Privacy Policy
Privacy Policy – Allenburgh
Last updated: 26 August 2025
Allenburgh operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), in order to provide you with a tailored shopping experience. Our store is powered by Shopify, which enables us to deliver the Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us.
In the event of any conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how we collect, use, and disclose your personal information.
1. Personal Information We Collect
When we refer to “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. It does not include anonymised or aggregated data.
Depending on your interaction with the Services, we may collect the following categories of personal information:
-
Contact details: name, billing and shipping address, phone number, email address
-
Payment information: payment method details, transaction data, payment confirmation (payment card details are processed securely by third-party payment providers)
-
Account information: login credentials, preferences, settings
-
Transaction data: products viewed, added to cart, purchased, returned, exchanged, or cancelled
-
Communications: content of messages sent to us (customer support requests, reviews, inquiries)
-
Device information: device type, browser, IP address, network connection, unique identifiers
-
Usage data: interactions with the Services, pages visited, browsing paths, cookies and similar technologies
2. Sources of Personal Information
We may collect personal information:
-
Directly from you (account creation, orders, contact forms, email subscriptions)
-
Automatically through the Services (cookies, pixels, similar technologies)
-
From service providers acting on our behalf (payments, hosting, logistics, analytics)
-
From partners or third parties, where permitted by law
3. How We Use Your Personal Information
We use your personal information to:
-
Provide and improve the Services: process orders, payments, shipping, returns, customer accounts, and preferences
-
Personalise your experience: product recommendations and content optimisation
-
Marketing and advertising: send promotional communications (where permitted) and display online ads based on your interactions
-
Security and fraud prevention: authentication, payment security, fraud detection
-
Customer support: respond to inquiries and manage customer relationships
-
Legal compliance: meet regulatory obligations, enforce policies, resolve disputes
4. Disclosure of Personal Information
We may disclose personal information, where necessary and lawful, to:
-
Shopify and other service providers (hosting, payment processors, shipping partners, analytics, email/SMS services)
-
Marketing partners, for advertising and remarketing purposes, in accordance with applicable laws
-
Third parties at your request or with your consent (e.g. carriers, social media integrations)
-
Affiliates, where applicable
-
Authorities or legal entities, to comply with legal obligations, protect our rights, or ensure user safety
-
Business transfers, such as mergers, acquisitions, or restructurings
5. Relationship with Shopify
Our Services are hosted by Shopify. Shopify may collect and process personal information relating to your use of our store in order to provide and improve its services, including features based on aggregated merchant data.
In certain cases, Shopify acts as an independent data controller and responds directly to rights requests related to its own processing activities.
More information is available via Shopify’s Consumer Privacy Policy and Privacy Portal:
https://privacy.shopify.com
6. Third-Party Websites
The Services may include links to third-party websites. We are not responsible for their privacy or security practices. We encourage you to review their policies before interacting with them. Information shared publicly (e.g. on social networks) may be visible to others.
7. Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
If a child has provided personal information, a parent or legal guardian may contact us to request deletion.
8. Data Security & Retention
While we implement reasonable safeguards, no system is completely secure. Please avoid sending sensitive information through unsecured channels.
We retain personal information only for as long as necessary to:
-
Provide the Services
-
Manage customer accounts
-
Comply with legal obligations
-
Resolve disputes
-
Enforce our policies
9. Your Rights & Choices
Depending on your place of residence and applicable law (including UK GDPR and GDPR), you may have the right to:
-
Access your personal data
-
Request correction or deletion
-
Object to or restrict certain processing
-
Withdraw consent (where applicable)
-
Request data portability (in some cases)
You may manage marketing preferences at any time using the unsubscribe link in our emails.
Requests can be made via our Services or by contacting us directly (see “Contact”).
We may verify your identity before responding, as permitted by law.
10. International Data Transfers
Your personal information may be transferred, stored, and processed outside your country of residence, including outside the UK or EEA.
Where required, we rely on recognised legal safeguards such as Standard Contractual Clauses or adequacy decisions to ensure an appropriate level of data protection.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or operational needs.
The updated version will be published on this page with a revised “Last updated” date.
12. Contact
For questions about this Privacy Policy or to exercise your rights, please contact us:
Allenburgh
Avenue de Pratifori 22
P.O. Box 180
1951 Sion
Switzerland