Terms & Conditions of Sale

Last updated: 20 February 2025

These Terms & Conditions of Sale (“Terms”) apply to all purchases made on the website https://www.allenburgh.com (the “Site”), operated by Allenburgh.

1. Seller Identification

Trade name: Allenburgh

Registered address:
Avenue de Pratifori 22
P.O. Box 180
1951 Sion
Switzerland

Email: info@allenburgh.com

2. Products

Allenburgh offers furniture and home products available for sale on the Site and delivered exclusively to the United Kingdom.

Product images, descriptions, dimensions, and colors are provided for reference purposes. Minor variations related to manufacturing processes or screen display differences do not constitute defects.

3. Prices

All prices are displayed in GBP, inclusive of applicable taxes unless otherwise stated.

Shipping costs are calculated and displayed at checkout.

The applicable price is the one displayed at the time the order is placed.

4. Orders

Placing an order on the Site constitutes a binding obligation to pay.

An order confirmation email is sent once payment has been successfully validated.

Allenburgh reserves the right to refuse or cancel an order in the event of:

Payment failure
Incorrect or incomplete delivery address
Suspected fraud

5. Payment

Payment is made online using secure payment methods available on the Site.

Orders are processed only after full payment has been received.

6. Shipping & Delivery

Shipping destination: United Kingdom only

Orders are processed within 1 business day after payment confirmation.

Delivery occurs within 1 to 9 business days after dispatch.

7. Delivery & Inspection

Customers must inspect their order upon delivery.

Any issue related to damage, missing items, or non-compliance must be reported within 72 hours of delivery by email at info@allenburgh.com, with supporting photos.

8. Right of Withdrawal & Returns

Customers may request a return within 15 calendar days from the date the order is received, in accordance with the Return & Refund Policy.

Returned items must be unused, complete, and in their original packaging.

Return shipping costs are the responsibility of the customer, except in cases of incorrect or defective items.

9. Legal Warranties

Products benefit from applicable statutory warranties under consumer protection laws.

10. Limitation of Liability

Allenburgh shall not be held liable for:

Improper use of products
Delays attributable to carriers or external logistics events
Force majeure events

Liability, where applicable, is limited to the amount paid for the product concerned.

11. Personal Data

Personal data is processed in accordance with applicable data protection regulations.

For more information, please refer to the Privacy Policy.

12. Governing Law & Jurisdiction

These Terms are governed by applicable consumer protection laws.

In the event of a dispute, jurisdiction is determined in accordance with mandatory consumer protection rules.